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Re: Can't use "Set Machine Data"
Hi, This is a late answer but it may help other people. Indeed you are right, it hasn't been designed in that way. And if you look at the SQL trace, you can see that it looks first to a machine with...
View ArticleRe: SelfServiceGuest Role - Lock & Log Tickets
Hi Steve, A Role cannot lock an Incident. Do you mean that you have a User that is locking the Incident? What is the User Name and has this username been used for any services that you are running?...
View ArticleRe: Is there a way to configure the In-context Knowlege search
Hi, I'm afraid there is no way to configure this at the moment, but here is an enhancement request on our Enhancement Request Portal that I would suggest voting...
View ArticleRe: Upgrade Question
Hi, Please see this thread where I replied to your question:https://community.landesk.com/support/thread/26141 Kind Regards,Jenny
View ArticleRe: Dell kace
If you have a sql view or table with the data you need a simple data import in LDSD should be ale to deal with this.
View ArticleRe: Server agents are trying to use desktop preferred servers?
We figured it out. Changed the batch file, rem-med out the reboot part of it. Reset the hash, tried it again, to help troubleshoot the download. On the client, under the SDMCACHE folder, it has the...
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Re: Show Reference list item
Hi Jenny, First of all, thanks for your help. I did try your calculation, but I get this error: Any idea what I did wrong? Thanks for your help again!
View ArticleRe: New Version Testing Questions
I've been burned too many times in the past with issues resulting from upgrades that I am probably wayyyyy to conservative when asking people to test. Releases are much better now and release...
View ArticleDTS - Dell Manufacturer Parts and Warranty Web rules
Curious to know if anyone else is experiencing page timeout issues with the DTS rules for Dell Manufacturer Parts and Warranty? I believe it's due to a change on Dell's side but I'm not a 100% sure of...
View ArticleRe: Upgrade Question
I could not find my original post, I thought I forgot to hit save! Thanks for the info.
View ArticleRe: New Version Testing Questions
I appreciate both your responses. Seems I may be doing a bit too much which is what I thought. I wish I could stay up with just 1 version behind, seems to always be 3 or more
View ArticleRe: test to live causes reports to send out
Sure, after doing more digging it looks like this behavior only happens if i am syncing on a Monday when the reports are set to go out. (so if nothing is scheduled to go out on that day the sync does...
View ArticleRe: The LANDesk Scheduler Service service terminated unexpectedly. It has...
Moved to Installation for greater visibility
View ArticleRe: Getting "GPMM has stopped working" error after upgrading to LDMS 9.5.
We just started seeing this error when adding devices to bare metal server. We are on 9.6. Anyone have any more information on a fix for this?
View ArticleRe: Show Reference list item
I got it... I had to remove Dependency: RaiseUser Thanks for your help
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remote control prompting despite setting to Always Allow
on 9.6 & have a setting in place on the current agent to Always Allow remote control without prompting. The latest 9.6 agent has been deployed to the pc's & they are prompting for the end user...
View ArticleRe: Dashboard not found. Dashboard with identifier
Did you DT the dashboard itself across as well as other content? I've forgotten to do this sometimes and pulling the dashboard through via DT keeps the guid and works fine
View ArticleRe: Dashboard not found. Dashboard with identifier
No, didn't use DT since it was one dashboard published to a single non-admin user. Test was proof of concept for the dashboard and security, production was meant to have actual content, but when the...
View ArticleRe: Mac OSX Yosemite LANDESK Agent loses window focus
Yeah, we've started our rollout of 9.6 Windows agents but are delaying the Mac rollout in hopes that the patch will be released soon (and fix the issue). Can't wait too much longer before other IT...
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