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Re: Data Analytics DTS rule to identify local admin
ok, after playing around with LDDA I was able to import both xml file ( one under Map data and another one under Calculate data )I then ran first rule and second rule.I created a query to show the...
View ArticleRe: Require Incident ID would be displayed on any action selected.
I'd look at the User Interface properties for each of those objects in the Object Designer and see if that helps. Failing that you should be able to paint the incident ID on the window for each window
View ArticleRe: Is it possible to copy/clone an Incident?
Yes, this is quite commonly done as part of an LDSD implementation. If you look at the way the action 'Add Affected User' works in the OOTB incident workflow, that should give you the basic method....
View ArticleRe: How to set up Mac clients to use the CSA in v9.6, SP1
Hello econnell, You actually have feature parity (or the ability to add that parity) between Windows and OS X agents on this matter - but as you stated it is not well documented. Immediate...
View ArticleRe: Require Incident ID would be displayed on any action selected.
HAPPY NEW YEAR TO ALL.... I updated the user interface properties for each of those objects but didint help..Looks like i have to change the window screen itself.
View ArticleIssues with the KB file.
Hi Friends, I hope some of you might also have come cross with the following issues, Kindly suggest or help me. Our ERP oracle application tool will only work with JRE6u27, But the latest JRE is...
View ArticleRe: Please help me with;how to remove local admin rights using landesk
The issue I see with Joe's suggestion is that you can only manage LOCAL accounts like this. I have a similar issue and I have created queries that pull out all members of the local Administrators group...
View ArticleMulti-Version Skype Uninstall
Hi All. I have been set a challenge to standardise the version of Skype that is deployed over our network. After some "Goggling", this seems like a challenging task. From what I can tell, the specific...
View ArticleRight to Left layout of Web Access and Self Service
Is it possible to change the text orientation from left to right to right to left? Most of our customers want Service desk interface to be in Arabic. Arabic follows right to left justification. Is it...
View ArticleRe: Is it possible to copy/clone an Incident?
Is it possible to detach the child ticket automatically in such cases? The customer does not want any relationship to exist between tickets when cloning.
View ArticleRe: Please help me with;how to remove local admin rights using landesk
Well here is a site that will do the Powershell method: PowerShell script to add/remove a domain user to the Local Administrators group on a remote machine - Ying Li at myITfor…
View ArticleRe: Multi-Version Skype Uninstall
You can try to create the script like they have in this link: http://www.itninja.com/blog/view/scripting-skype-6-16-and-getting-rid-of-the-older-versions-1 Or you can try the uninstall via WMIC which...
View ArticleRe: Issues with the KB file.
Not sure what you mean by recreating a profile? If you are trying to uninstall the patch? If so here is how this is done: Uninstalling Patches through Patch Manager
View ArticleRe: Please help me with;how to remove local admin rights using landesk
If you scan for the security threat ST00001 this will deposit in the inventory a list of accounts in the local administrative group, this assumes you're using LDSS, if you are using LDMS then you wont...
View ArticleRe: Landesk 9.5 sp1 Security Symantec 12.1.5
Have you loaded this LD Patch: LD-AV-214558-95 Provide AV management support for Symantec Endpoint Protection 12.1.5
View ArticleRe: Landesk 9.5 sp1 Security Symantec 12.1.5
Joe, Thanks for the reply, I did apply that patch to LANDesk server without a reboot, not sure if that was required no prompt. I did a full sync of a client and check the Antivirus status and Agent...
View ArticleRe: Patching: Replaced, Paritally replaced and Replacement not Enabled Folders
Hello Zman; What is the best setting(s) to avoid multiple reboots on clients then? I have users whose machines keep rebooting multiple times and this is really annoying.what is the best scan and repair...
View ArticleRe: Patching: Replaced, Paritally replaced and Replacement not Enabled Folders
To minimize reboots, make sure the "Reboot is already pending" box is checked in the Scan and Repair settings or in the Distribution and Patch setting used.
View ArticleRe: Data Analytics DTS rule to identify local admin
Hello;I followed the instruction , but as you see all memebers of Administrators group are listed as true under TempAdminGroupMembers.any idea why could be wrong?thanks
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
The issue has been resolved by applying the fix on the affected machine provided by LANDESK support. It will fix the permission in the registry. Thanks a lot everyone..
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