Re: Preferred = replica = source server
Try checking this doc to find what you are missinghttp://community.landesk.com/support/docs/DOC-20782
View ArticleRe: Preferred = replica = source server
Thanks for that info. I've previously read that document. That document suggests needing preferred, replica and souce servers. The following suggests I need a replicator to WRITE files to the...
View ArticleRe: UNABLE TO LOAD NAV FILE
We just started getting this error message, too. I reactivated the core and SLM opened without error.
View ArticleRe: Patch system while provisioning is not working
A couple of questions: - What is the Patch System action? Scan only, Scan and remediate vulnerability or Scan and remediate group?- If set to either of the last 2 settings, does your "OSD agent"...
View ArticleRe: 9.5 SP2 your experience
@klevitan, Thanks for the info. Glad to hear the upgrade went well for you. Strange your mapping drives to preferred server isnt working; we havent had that issue. We dont use it for a lot; but we...
View ArticleRe: Core Activation Issue
I am unable to go to that site on the Core Server. Not sure what I need to do to be able to do that. Any help would be appreciated. Thanks
View ArticleRe: Core Activation Issue
Take a look at your IE Internet Options, under the tab "Connections" button "LAN settings"check if there is a proxy.
View ArticleExclude members of a device group from software distribution using a Query
I need to send out software to all computers in the organization, with the exception of a group of about 100. I would like to keep these computer names in a device group, and have a query designed to...
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Re: Core Activation Issue
I did that just now and there are no settings selected to use a proxy server. I attached a screen shot to help verify.
View ArticleRe: Core Activation Issue
Try again disabling "Automatically detect setting"If it is still not working you need to ask to your network administrator why you can't navigate to http://license.landesk.com
View ArticleHow to create a software utilization report based on "n" days
Hello, I'm looking for a way to create a report on software utilization and custom the timeframe of the utilization. Here is what im looking for: We want to monitor a SAAS website (example:...
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Unable to perform "View in Web Access" in Window Manager 7.5
I have a window visible in the design console window manager that I want to be able to view in web access. Every time I try it simply throws up an integrated logon failure I have spent quite some time...
View ArticleRe: Core Activation Issue
I removed the mention of license.landesk.com from the hosts file and I was able to activate the core. Thank you so much for your help. It really made all the difference helping me dig to the right...
View ArticleOffice 365 Deployment
Has anyone had any success pushing the click to run Office 365 installation to users in there domain. I am having an issue with push. I have downloaded the ODT(office deployment tool) and the click to...
View ArticleRe: Copy Rules and HTML fields - WebDesk 7.7
Hi, I don't think we can use triggers as this is an optional function. We are already copying the HTML description field to a plain text one on Save using a calculation to strip out tags. At first we...
View ArticleHow to use usage statistics sent to a network location
9.5 has made available an agent configuration option to record usage data to a UNC share, but I am unable to find information on how to import that data ( assuming it has to happen daily to prevent...
View ArticleRe: Error when adding an knowledge article to an incident
we are using the Web Portal not the Console
View ArticleRe: Custom registry items not showing up in the inventory
The entry is in the ldappl3 file on the client but I don't see it in the .txt file that I generated.
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
View ArticleUpgrade from Service Desk 7.6 to 7.6.2 took 44 hours
Dear All I've run a test upgrade from 7.6 to 7.6.2 and the database upgrade took over 44 hours! Now i know that it's spec dependent and database size dependent but I wondered what times others were...
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