Re: Is anyone running a LANDesk agent on VMWare Linked Clones?
The agents in 9.5 SP1 allow you to store the Software Usage Monitoring data to a network shared folder location instead of the Registry so that it doesn't get wiped out when the user logs off. We...
View ArticleRe: Cannot provision Dell E5440 - Windows could not configure components
Looks like it was one of the drivers. It was the 3axis accellerometer for me. I removed that from the HII driver repository and the error is gone and provisioning finishes.
View ArticleRe: All Incidents for All My Groups
dmshimself's one is the one to use. manipulating the criteria gives odd results
View ArticleRFID usage problem from script
I'm sorry Cachilli, but I tried what you told me about the way to enable/disable RFID from a script, and I noticed that don't works.I don't know if I'm wrong or I understood not correctly.I tried a...
View ArticleRe: Error 448? Install LANDesk Antivirus failed
This appears to have worked for me also. Thanks for the tip!
View ArticleCustom Group in Reports
I am looking specifically at the Remediated Vulnerabilites by custom group report and was wondering how I can make a custom group for that report to run against? I don't want it to run against all of...
View ArticleValues do not exist in the dbo.deliverymethod table.
Using LDMS 9.5 SP1 and we are trying to troublshoot an issue with one of our delivery methods. We noticed that the dbo.deliverymethod table does not have any data in it. Is there another table we...
View ArticleRe: User Configuration items audit trail?
you have to add them into other process domains, but the principle remains the same
View ArticleRe: Processing of Inbound email updates that do not have the keyword in the...
There are some quite decent explanations in the manuals of how to set MAP up to deploy software via LDMS and get a result back into LDSD. So those hooks are worth looking up. MAP itself you will need...
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Re: Using inbound mail to add a note to an active Incident
Great. Feel free to post more questions. We don't have this setup implemented, but I'd take it as a thought experiment with you doing the leg-work. -Brian
View ArticleRe: Changing String SubDataType to HTML
You can do that but you run the risk of future upgrade errors. I was advised by Support that even though it can be done, don't. I like your fix and it really is the correct action but I stayed with...
View ArticleRe: Prefix a ticket Id with zeros
The below link should take you to that community article which provides the triggers and a bit of information around there use. http://community.landesk.com/support/docs/DOC-3601 Regards,Steve
View ArticleDeploy agent on W7 devices with chinese UI display language
Hey Guys, Having troubles with a new site we have in China. We deploying machine by MDT and the agent is installing during deployment only this is failing.The display language is set to zh-CN, if we...
View ArticleRe: Changing String SubDataType to HTML
Hi, Yes unfortunately I must advise against this kind of change. This is a "system" attribute which means it is controlled by Service Desk You can tell which attributes are system ones as their...
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Re: How do I clone one ticket into many, so I don't have to manually create...
Hi, I've implemented this using 'dummy windows', copy rules and the 'Create Child Incident' action, e.g. Create an action called 'Clone Incident' associate it with a 'Dummy Window' - in my example,...
View ArticleRe: Changing String SubDataType to HTML
Thanks for you advise guys, I have restored the DB and now will use the second option to create a new Description filed.
View ArticleRe: Changing String SubDataType to HTML
Maybe someday it will get fixed. No reason for it to be like this.
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Strange gradient at edge of web portal
Hi Guys, We are about to go live but I have been asked to remove a gradient at the edge of our portal web page (see below). The odd thing is I have no idea where it came from! It shows up in all...
View ArticleRe: Provisioning extremely slow after 9.5 SP2 Upgrade
So after watching a machine provision, I realized something strange. Here's a generic timeline: 1:05PM - Provisioning says that Adobe Reader Software Distribution starts (but the log file we have it...
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