Script syntax for LD Client folder
What are the variables I can use in a batch file to run via Distribution Packages? If I am sending additional files to the client for installation, where are these files going to reside? In...
View ArticleSoftware distribution to specific group/query
Need help in creating a group(s) or query that will automatically get software install. For example: if I create a query using OU structure for HR, a new machine get deployed to HR and put into this OU...
View ArticleRe: Software distribution to specific group/query
I assuming using Policy - require installation - and can change the frequency of the agent to check for policy should work?
View ArticleCustom Web Form; Asset Mgmt
Using a custom web form to scan barcodes for our laptops/assets, i am getting an error for every scan. (See Screenshot) In the appropraite barcode field i get 'This device is not Licensed'. Does not...
View ArticleHow do you change when the Software Manager Service Executes All Vendors
Need to change when the schedule for the "Software Manager Service Executes All Vendors" nightly maintenance in Data Analytics. We are wanting to make sure we are not running this during a rollup or...
View ArticleRe: Using inbound mail to add a note to an active Incident
what if I have a ton of HTML in my emails, including all the other notes? a reply email also sends back the original body of the email, which would cause chaos in my situation. Can you limit the...
View ArticleRe: Custom data not being rolled up from 9.5 SPx to 9.5 SP2 rollup.
This issue was resolved by reverting back to the original dmrollup.dll and recreating the SQL Links. Then once we deleted all of the computer objects from inventory from the rollup core, we were able...
View ArticleRe: snooze = install now?
Well i have SP2 installed and i just looked at those files on the local machine. SDClient (3/15/2013)htmldialog.exe (10/28/2013) I also have the same date on the server. I'm going to rebuild the agent...
View ArticleRe: LANDesk Users cannot see queries added to Public Queries/
The Magic button --- "Refresh Scope"
View ArticleRe: Enrollment with distribution group from LDAP
We usually post a message at the AOD login screen when maintenance is supposed to occur. Currently, we plan to run maintenance updates to AOD once every quarter so theoretically you shouldn't have any...
View ArticleRe: Identify whether a user is logged onto the PC before taking Remote Control
Hi Mark:I am using the web client.I don't have the 'right-click' nor the State Notifier (the notify feature would be very useful). I have:Version: 9.50.0.530Installed patches: LANDesk Software 9.50 -...
View ArticleRe: Identify whether a user is logged onto the PC before taking Remote Control
Thanks Frank, but I am using the web and the add-ins you reference are only for the console.Do you know if it provides the functionality to web clients if it's installed on the server?
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Re: Identify whether a user is logged onto the PC before taking Remote Control
Admittedly, the console extension tools are generally on;y extending the 32bit console. If you need this in the inventory for use in the web console, then State Notifier (yes it does cost money ) would...
View ArticleRe: Displaying notifications to Mac Users using bash and applescript - Not...
Thanks for the reply. Yes my original scripts do not try to run the notifications as the logged in user so when my original scripts ran (as root) this behavior was originally happening. Most, if not...
View ArticlePrefix a ticket Id with zeros
Haveyoueverseenasituationwheresomeonewantedtoprefixtheirticketnumberswithzeros? Soif the...
View ArticleRe: Windows Security Essentials causing LANDesk Antivirus installation failure
Hi Jason, Yes this is something that we have already seen with Windows Security Essentials or Windows Defender. Disable it helps a lot with the KES installation.Also, you might be interested in the...
View ArticleCalculation to show % of tickets resovled within SLA
Has anyone done a calculation on tickets (based on SLA priority) to show what percentage of the tickets where actually closed within the SLA? If you have or have any tips, please let me know.Thanks!Jamie
View ArticleRe: AV Best Practices
Hello, David is talking about the Antivirus settings on your Core server. Then it will depend on your version, Dave is referring to 9.5 & 9.5 SP1, that works with Kaspersky Endpoint Security 8 and...
View ArticleCannot provision Dell E5440 - Windows could not configure components
I am getting an error when provisioning a Dell E5440. Provisioning lays down an image, reboots, Windows does it's detecting driver 0-100% thing then I get an error from windows:Windows could not...
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