Re: See my helpful or answered questions
Hi Fabian Good to hear that you are getting used to the changes and it certainly did take a time for me to adjust as well. I'm afraid that there isn't currently an option to see how you got the points...
View ArticleClik here to view.
Re: you at landesk as part of you product should gather uninstall GUID in...
Click on the link Updated Inventory Attributes and then click on the up arrow
View ArticleRe: How to maintain Response Level (Priority) changes over time (SLA Reporting)
Hi Terry, I could think of two potential solutions for your requirement. Using a manual action and read the relevant data from the audit trail:Within Process Designer create a new action, for example...
View ArticleRe: Alert for Expiring attribute in Service Desk 7.7
But remeber: dmshimselfs way to do this requires that the ci is linked in a process.
View ArticleRe: Can I give a person rights to schedule tasks, but keep them from seeing...
What we do is create the task for them, add them to a "team" and assign the task to the team. Not ideal, but it works in a pinch
View ArticleClik here to view.
Entries missing all inventory
I have about 500 entries in the DB that contain no information, Here is a screenshot: Any help would be appreciated.
View ArticleClik here to view.
Re: Entries missing all inventory
Those look like possible miniscans. Are the devices showing twice in inventory? was there any changes in the environment around the time this started?
View ArticleRe: Can I give a person rights to schedule tasks, but keep them from seeing...
I have a team setup for them, but they can still get to the All Packages under Distribution Packages. From there they create copies of the packages, and modify them. Then, of course, I get blamed for...
View ArticleRe: Can I give a person rights to schedule tasks, but keep them from seeing...
Oh, we pull the important packages out of public user. We also only give them access to View and Deploy packages, not edit.
View ArticleClik here to view.
Re: Can I give a person rights to schedule tasks, but keep them from seeing...
So if I pull them out of Public Packages will they still be able to see them under All Packages? This is what I have the permissions set as for the PC Techs. Can you see anything wrong with...
View ArticleRe: Can I give a person rights to schedule tasks, but keep them from seeing...
If you pull them out of Public, they will no longer see them. Also, our permissions are close to yours. Maybe our users don't mess w/ the packages as much I'll get with one of them to test and get back...
View ArticleRe: Unable to set Brokerconfig at remote sites (401 and 403)
According to the test output, you are getting a direct connection to the core. The direct connection will not work with credentials. Either remove the credentials, or determine why you are getting a...
View ArticleRe: Installing new LANDesk Management console box while old Console exists.
Were you able to get this worked out? if you are running the install via RDP , start the rdp session with "MSTSC /Admin" without this it runs a terminal session, which can cause install issues.
View ArticleRe: Entries missing all inventory
This was my thought as well, no changes were made to the environment. Whats the best way to combat these?
View ArticleRe: Can you limit the number of devices a user can enroill with?
We are mainly using iOs devices currently. What the network engineers really want is to be able to send a cert to the phone (which i know we can do) but they also want another cert that is a named cert...
View ArticleClik here to view.
Re: Window is 3 screens wide
I have not seen one but that is a good idea. Kind of like the dashboards.
View ArticleRe: Native LANDesk SQL Queries
All right - try this out. 1 - query the VULNERABILITY table for a vulnerability you care about. So let's say "MS14-007" ... your SQL (assuming you're on SQL server) will look like so:""select * from...
View ArticleRe: show related CI's Incident
Why that complicated? There should be a build in Filter in the OOTB Database called "By Configuration Item Filter".Just add this Filter to your window and as soon a CI is selected you will see all...
View Article9.5 Agent install
We just completed upgrading our LANDesk 9.03 server to LANDesk 9.5.3. I am trying to create an Advanced Agent Installer package. There seems to be a problem locating the wscfg32.exe file. The script is...
View Article