Re: show related CI's Incident
Thank you for your answer I know that OOTB filter "By Configuration Item Filter" does the work, but reasons to think for this alternative are : 1 - OOTB solution will impact performance and user don'...
View ArticleRe: show related CI's Incident
Sorry, but I don't get it. Filters are populated immediately after selecting a CI. If you want to show only open incidents of the selected CI, for performance improvement, than you should add the...
View ArticleRe: Native LANDesk SQL Queries
See if this answers your question for when we were looking for the MS14-021 patch: https://community.landesk.com/support/activity#nPLoc=/inbox
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Re: show related CI's Incident
As I have some time sitting at the airport, here are the promissed screenshots: Incident Creation Window before a CI is selected: And now when I select a CI the Filter is populated immediatly:I can...
View ArticleASK Security Scan from client always failed
Hi, I have problem for security scan, i'm use landesk manament 9.5 sp 2, i push landesk agent for endpoint security with three device :1.Windows XP : so far so good 2. Windows 7 : security scan always...
View ArticleLanDesk 9.5 Permissions to use HII Driver Manager
Hi, I working on provisioning and when I go to HII Driver Manager, I can not disable drivers or run the build library. When I build the library, I get a permission error on the drivers.db3. What...
View ArticleStaging Repair Task Actually Installed Updates!
Hi allWhile prepping servers for patching, the job was created with two separate tasks (stage and repair). However, out of 100+ boxes, when the staging was complete on one of the servers, it actually...
View ArticleRe: Is there a way to increase the size of the floating desktop icon?
I can give you a couple of suggestions. The more blatant one is you can modify your remote control agent settings for the client to 'Lock the remote computer when session ends'. There will be no doubt...
View ArticleRe: LDMS 9.5 SP2 "Unable to get settings from core"
I have had no luck thus far, a reinstall of the agent does not correct the issue. this is happening on a more and more frequent basis now. The issue is growing.
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LDMS 9.5 SP2 Scripted OS installation
Hi All, I wonder if anyone is still using this method. We had some old scripted install templates that we use once in a while that now do not seem to work since our upgrade from 9.5 to 9.5 SP2. The...
View ArticleRe: Is there a way to increase the size of the floating desktop icon?
Interesting, did not know about the balloon tips and those messages. I think you guys may need to update your help since I could not locate anything related to that functionality. This is good to know,...
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Re: 9.5 Agent install
Is the wscfg32.exe missing within the ldlogon Share? Can you post the log file of the advanced agent creation?
View ArticleIP address of managed device isn't updated
I have an issue where the core is seeing Devices using their old IP Address and will not update, making any control of the device pointless. I can PING from the core to the device and visa-versa....
View ArticleCloud Appliance Downloading Issues
Hello All, I have my Cloud/Gateway Appliance configured and seems to be working properly. I am just having one issue. When downloading updates it seems to take forever and a day to download updates....
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Re: Staging Repair Task Actually Installed Updates!
The "/continue" thing tends to go off when a previous job couldn't be completed because a reboot was needed. I've not seen it trigger off a staging task though ... however - to help you out here, you...
View ArticleRe: how to delete business object?
Make sure that the object is not currently in use anywhere and that the "Is Knowledgeable" is not set. I've seen it before where if the "Is Knowledgeable" is set to true, you cannot delete it.
View ArticleRe: Autofix patch seems to deploy continuously to the same machine
It's not "by design" - we normally try to autofix a # of times, but I would argue that you will want to look into *WHY* we're continuously trying to auto-fix me. Have a look at the client-side...
View ArticleRe: Cloud Appliance Downloading Issues
The download finally is successful, but takes a really long time
View ArticleRe: How to delete unprocessed items from clients globally?
I've run into the same issue.Depending on what AV version you are on, at one point in time you could script the removal of the file extension in the Quarantine folder .qar I believe(there's a few other...
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