Re: How to add information to IncidentManagement.Incident.rpt"
Thank you all so very much!!! I removed all the tables and added them one by one and did every one of your advise and I am not able to see data into the report. I am just trying to figure out why when...
View ArticleRe: read RFID tag using RFIO object Studio Client on MC9090-G Handheld Device
Hello, Unfortunately this functionality is not in the client or the studio development library. This would require new engineering to support this. The best option would be to put this into the...
View ArticleRe: How to set an attributes value to Null after being saved via a calculation?
You said to drag Acknowledge onto Incident and select yes to create a collection. Then go into Incident and chose the Acknowledge collection? The collection is actually on Acknowledge at this point....
View ArticleRe: Inject Script fails in provisioning
You will need to open a case with LANDESK Support to get help with this.
View ArticleColumn Set to show Agent Version
I know how to do custom column sets I just cannot find where I can add one to the agent version on the machines. It shows in the WebConsole of 9.6. Thanks ahead of time. Scotty
View ArticleProvisioning Help
Ok so I took the plunge to 9.6 and I have never really used provisions for OSD I always used the old scripts method and PXE boot. Anyhow I have been successful for the most part in getting to work. I...
View ArticleURL to download attachments?
I send a Notification email to various actors whenever an attachment is added to a request. I can get the name of the document with the Placeholder {Attachments/AttachmentDocument}. Is there a way I...
View ArticleRe: Neutered down version of Agent
I'm still looking for the document that I thought I sound here in the community that explain the process for a neutered down the agent in detail. I had created such an agent and then I since lost the...
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After upgrading to 7.72, 2 questions on the actions workspace
Upgrade history: upgraded from 7.5 to 7.7.2 and installed the application and database on new servers. Question 1:Becase I now have 2 production systems (I did turn off the application pool on old app...
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Re: Preferred server read-only user account
The account needs at least read access to the share or shares where your image, software, drivers, etc are.
View ArticleAnyone using Microsoft VDI with Console?
G'day team. We have a large client moving to WebDesk, but in the meantime they are using Console running on a Microsoft VDI platform. The VDI implements graphics via software deployed on the VDI...
View ArticleNot able to "Switch to Web Desk" after Internet Explorer was updated to IE...
Hi,I am not able to switch to Web desk screen after my Internet was updated to version 10.0.9200.17028.I am using LANDESK ServiceDesk 7.7.2.I have attached the image. How can I resolve this problem...
View ArticleRe: Preferred server read-only user account
Thanks for the answer. So far I only have a share with images, no software, no drivers. I created a Windows user and granted him read-only access to the images share. I can access this share from an...
View ArticleRe: Unable to deploy linux patch
Hi, My Linux OS is RedHat 6.1 64 bits with 64 bits Landesk agent. Thanks.
View ArticleRe: Not able to "Switch to Web Desk" after Internet Explorer was updated to...
Perhaps this article will help When logging into Web Desk in 7.7.1 and later you are taken directly into Self Service
View ArticleRe: Unable to deploy linux patch
As you can read in the article posted previously, the 64bit agent for Linux can only detect but not remediate vulnerabilities. Hope this helpsFrancesco
View ArticleRe: Not able to "Switch to Web Desk" after Internet Explorer was updated to...
Thank you for the quick help
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