I think this post should answer your question:
What is the best known method for creating an Incident from a Problem?
Creating an incident, change, problem, or even a noticeboard items should all be about the same process.
I think this post should answer your question:
What is the best known method for creating an Incident from a Problem?
Creating an incident, change, problem, or even a noticeboard items should all be about the same process.