Re: Emergency Management of Service Desk
My problem was that I didn't know when it happened. I caught this at lunch time when the one computer on my network with an explicit log on took 50% of my server capacity. I reset the framework app...
View ArticleRe: How can I add a Noticeboard Item from an Incident?
I think this post should answer your question:What is the best known method for creating an Incident from a Problem? Creating an incident, change, problem, or even a noticeboard items should all be...
View ArticleRe: Software reclamation task not kicking off
This fixed the issue! As soon as I set to run every 0 days and rolled the date back to a previous date then ran reclamation it kicked off the task. Thank you so much for your help and for moving this...
View ArticleRe: Best Practice removing old devices in LDMS 9.5
Great points. In our situation, we have just made a large transition from XP to Windows 7. So, I was expecting to see XP machines start showing up and unscanned. There are many machines on multiple...
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Re: Difficulty Deploying Office 2013 Standard
That may / may not work if you are building a package to install Office 2013. I have been tasked with installing Office 2013 on 219 machines within our Education environment. One configuration for...
View ArticleRe: Unable to open Remote Console
That's the original error I was focussing on but when I compared the logs from other machines it looks like they all get that error and the others are able to connect and pull up the console. I know...
View ArticleRe: Saving window changes in Window Manager takes 2 minutes
On this dev system for sure, all in one TPS server and SQL box are both running on SSD drives. The speed of saving pretty much anything in the design tools has never been a strong card for LDSD...
View ArticleRe: Cisco Meetingplace Plugin, silent msi install/uninstall still requires UI
here is the info that Cisco gives:Uninstalling Cisco Unified MeetingPlace for Outlook Cisco recommends uninstalling the legacy plug-in before installing the latest version. Note: To silently uninstall...
View ArticleRe: Replicate ServiceDesk setup for another customer
Humm I'd certainly find out what discussion were had Helen. It might even be that the LD account manager offered certain types of help at no extra cost in order to get this deal. Hard deleting users...
View ArticleRe: Unable to open Remote Console
Just so I'm clear - Is this the console client application or web-based remote console? 2 lines down from that line I identified, there is also another error that is catching my eye:09/09/2014 09:54:47...
View ArticleRe: Looking for Database Schema for development team that don't have access...
A couple of choices. 1. Ask the DBA to do a SQL database diagram using standard MS SQL studio admin which you can then supply to the team. 2. Point Visio at the key database tables (not all) and use...
View ArticleRe: what is the maximum number of inbound mailboxes can be created for incident?
Still having trouble now that I am trying this. It seems simple but....when I create a new mapping the Inbound Mail template is not on the pull down for my Incident process. See attached for screen...
View Articlewhat is the maximum number of inbound mailboxes can be created for incident?
We have several Help Desks across the globe and need to funnel them all into Landesk. I was able to create 2 mailboxes in the Email-Setup but when I try to add a third, the only option in Mapping is...
View ArticleRe: Looking for Database Schema for development team that don't have access...
The sample visio is exactly what I am looking for. THANKS! Lol...now on to the next challenge - I am not quite sure I am aware of the reverse engineer widget so will reach out to other experts in our...
View ArticleRe: Unable to open Remote Console
It is the Console client. The line you referenced two lines down is also in the logs of other computers that are unaffected. The problem is deffinitely computer based as no user can use the console on...
View ArticleRe: what is the maximum number of inbound mailboxes can be created for incident?
I think you will need to create another template as I don't think you can re-use them.
View ArticleRe: Looking for Database Schema for development team that don't have access...
Viso walks you through it and it was pretty easy from memory. You create an ODBC datasource that talks to your database, then use that within Visio. It pulls through a list of tables and you select...
View ArticleRe: Can Provisioning be set to Verbose?
Will this help at all? How to change Provisioning logging level on the core server
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