**Note from Service Desk 7.7.3 this is no longer needed nor is it supported by LANDESK. There are now new criteria available to do this instead.
"Is within my group"
"Is within my role".
As most of you will be aware, it has never been possible to write a simple query against all incidents (and other IPC) for all groups of which you are a member.
e.g. joe is a member of servicedesk, networks and security. To see the workload for all groups he needs either 3 queries or to run the same query three times or a query where he selects each group he is in.
NOT ANY MORE.
Attached is a query I have "enhanced" which will show all incidents for all groups of which you are a member.
What ever you do, do not remove the current user criteria, you will never get it back!
At this moment in time it is only against incidents, if I get time I will write one for request and process.
Now this probably wont be supported by landesk, but it works.
Enjoy.
Tom
p.s i wrote this in version 75.