Knowledge domains

Hi Guys,

Just a quick question,

We are just setting up LANDesk Service Desk in our company as a project, and one of the tasks during the configuration is to create 2 Knowledge domains for 2 different types users. Everything worked fine until I assign a security group to each of the domains and add some users.

All the documentation created under a domain doesn't show up on the search's.

After checking the community I saw that to have 2 different domains we need to be license for "Active Knowledge" and I don't think we are.

Can you please advice if that is still the case? If not do you know what could be the problem?

Our LANDesk Service Desk version is 7.7.3

Regards,

Pedro Mendes