Re: 9.5 Console - File Transfer during Remote Control missing
Remote control viewer missing file transfer and remote execute (Run bar) in 9.5
View ArticleRe: Lost SA credentials to Management Suite Database
Xwang and Alex - thank you both for your help. I'll work with my colleagues on this and update my post if there is anything helpful to add. Regards.
View ArticleRe: Empty Space on Web Access Screen? (Dynamic Window / Groupbox)
Just follow up for others reading this. After discussing with Support I found that there is a patch for 7.7.2, it's resolved in 7.7.3 and 7.8. We're on 7.7.1 and there is no patch, so it means upgrade...
View ArticleRe: SCCM Import Issue
Discussed with Support and found that the issue was that something on SCCM side altered the source data for LDSD's target key attribute. For us, the key attribute was Machine ID and the conflict was...
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Knowledge domains
Hi Guys, Just a quick question,We are just setting up LANDesk Service Desk in our company as a project, and one of the tasks during the configuration is to create 2 Knowledge domains for 2 different...
View ArticleWhat interchange classes do you want to see?
Hello all. Interchange is coming May 18-21 and we have a lot of great classes and labs planned. But we would like to hear from our community to see what topics you would be interested in. We have...
View ArticleWhat interchange classes do you want to see?
Hello all. Interchange is coming May 18-21 and we have a lot of great classes and labs planned. But we would like to hear from our community to see what topics you would be interested in. We have...
View ArticleLANDesk says there is spyware but can't remove it; other products can't either
An employee recently acquired malware on her computer. Most likely drive-by from a web site (she spends a lot of time on the internet). I saw it in Patch and Compliance > Spyware. I was able to do a...
View ArticleMC9090 using Telnet web freezes with SAP
We ran into this issue when we first started deploying SAP to some locations, MC9090s running telnet would freeze while loading pages in our instance of SAP.We danced around it for awhile, replacing...
View ArticleRe: HTML Fields in Mobile WebDesk 7.7
No, just configure an extra webaccess and configure that one to be mobile only, it should look a lot better than the old 'mobile' application
View ArticleHow to edit the incident submission timeout
Can anyone suggest a means to update the amount of time someone has to create a ticket? We've run into trouble specifically with the Change Management form, though the behavior is the same as with...
View ArticleRe: MC9090 using Telnet web freezes with SAP
If connecting to SAP via browser installed on the device, will the same problem occurs?
View ArticleRe: landesk 9.5 SP3升级后问题
I can login console.I push the software failure,the error code is 229392437.how i fix this issue?
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Re: Can I 'unmanage' a device (ie, no patch management)?
Firstly what version of LDMS are you running? Are you using autofix to repair patches? In the agent you do get to set when a security scan will take place on the client. Most people are happy for scans...
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Re: Can I 'unmanage' a device (ie, no patch management)?
Oh and once you create the new agent setting you need to create a change setting task to push this out to the PC's you don't want to patch
View ArticleRe: New users importing with wrong culture
Thanks Dave. I set it on both. The culture is importing correctly now!
View ArticleRe: LDMS 9.6 SP1 UninstallWinClient.exe
I believe it is in ManagementSuite\ldmain. Check there.
View ArticleWhen is LANDesk expected to release the flash update to address CVE-2015-0313...
Anyone seen anything on this update? Searched LD site - no indication about this yet anywhere. Adobe has released the update already and the exploit is in the wild and being exploited. Cheers
View ArticleUnable to change Provisioning TeDelivery Method
We have a profile capture / profile restore provisioning template, before 9.6 SP1 we were able to right click on the provisioning template and select schedule task. Once the task was scheduled it was...
View ArticleTrying to capture an image
I'm running 9.6 SP1 on a test network trying to capture a Windows 7 64bit image. Do I need to need to set up a Preferred server or am I fine with just the Core?
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