Re: Reload OSX profiles
this worked for me on a system i neede to re apply the profile to To apply a Mac configuration profile with an agent setting updateThis option can only be used if a Management Suite agent has already...
View ArticleWelcome to the ANZ Community Group
Hi and welcome to the group. please feel free to post any questions here so that other ANZ customers can help with solutions. Andrew
View ArticleRe: Can't redeploy after Win7 Upgarde
Hi Mark, Thank you for your posting.Although still no fix with scheduled task, I have managed to install Agent with your method,Although I can see this device now on network view now, the installation...
View ArticleRe: 'Assignee' should mean user, not group - SLA notifications
I just realized this would also fix a similar issue with assignment notifications and reminder notifications following note added actions. It would appear ServiceDesk was designed only to have a user...
View ArticleRe: Created MSI for distribrution but keep getting this error
Sorry everyone, was off two weeks during the holiday. I have not had a chance to review the answers.. I will get back to you both this week after I review. ThanksCathy
View ArticleRe: 'Assignee' should mean user, not group - SLA notifications
Mike, Thanks for the reply - the ciritcal piece is as you mention to understand the detail of what will happen. As for our situation: * We implemented Change Management mid last year - more complicated...
View ArticleRe: Discrepancy between vulscan dates and other scan dates
You can enter enahancement requests at http://community.landesk.com/support/community/enhancementrequests
View ArticleServiceDesk Incident close category - matching incident category?
I'm fairly new to this, so apologies if this is in the wrong place, or the question is obvious! Logging an Incident in Landesk servicedesk 7.6.1 via web you select what at the time is the relevant...
View ArticleRe: ServiceDesk Incident close category - matching incident category?
Maybe this will help, maybe not. We use two very different list of categories. The first set of categories is for the incident creation that categorizes what the type of problem is. IE Network and...
View ArticleObject Filter Rules
We have some filters set on a location attribute in Incident. The rules don't seem to fire correctly. Rule 1 - Display "All Locations" when "disable location filter" attirbute (boolean - default is...
View ArticleRe: 'Assignee' should mean user, not group - SLA notifications
tpratt wrote: * Our process enforces that once the Group is assigned the only way to change this is to "Assign to Service Desk" action. We put this in place to prevent "queue manager wars" - something...
View ArticleRe: Object Filter Rules
What about the third possibility of neither being selected? Boolean can be True, False, or Null. I remember back in my training they recommend setting a default value for boolean values to True or...
View ArticleRe: Windows 7 error with %ldHostname% entry in the unattended file
It worked after I added the missing % in the LANDesk script. Why would LANDesk stripped away the % after I injected the script is beyond me. "Nice Job" LANDesk for making my project 6 month behind....
View ArticleRe: Windows 7 error with %ldHostname% entry in the unattended file
Thanks joebaggadonuts. I will look into the script you recommended but my works for now and I have to get my migration project moving.
View ArticleRe: V5.3.40 monitor crash when you set Wep Key
This is a known issue and we are currently awaiting a fix from engineering. If you would like to be notified on a fix please generate a support ticket and reference bug number 115287
View ArticleRe: Install Core on Windows Server 2012 in 9.5SP1 ?
So... any news on if we can install LANDesk 9.5 on Windows 2012?I am doing a new install and would rather install on 2012 then 2008 R2.
View ArticleImporting Departments from AD
Has anyone found a way to import Department names from AD into a reference list within Service Desk?
View ArticleRe: How do I change the columns that appear in the collection view of WebDesk...
Excellent dms, thank you.
View ArticleRe: Install Core on Windows Server 2012 in 9.5SP1 ?
Didn't have the time to try it yet. But if it did work, I guess LANDesk would have announced it with the release of SP1...If you test it, can you please post your results?
View ArticleRe: LANDesk 9.5 SP1 AV version
the patch LD-AV-79586-951 installed on the core does help to remove the old AV.
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