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Cannot make new Group / Menu in LDSD 7.7.3
HelloI cannot make new group or menu in webaccess as SA. I'm using LANDesk 7.7.3. This issue happen after installation and restore database from ootb, using SQL ServerHere the printscreen : Thanks,Fikri
View ArticlePower Management Compatibility with DisplayLink/Belkin Docks and Dell Monitors
Hi, We're going to be rolling-out laptops in the near future where they will be docked to the below:-http://www.belkin.com/us/B2B043-Belkin/p/P-B2B043/ The external monitor will be...
View ArticleRe: creating a self service incident window
Hi again Dave,By the way we are LANDesk Service Desk version 7.7.1.we have created a few windows and dashboards and added them to our self service system.Our current snag is that when we get an end...
View ArticleThanks for All the Help
LANDesk Community colleagues & support staff Just wanted to write a quick line to say thank you all for your help and guidance over the past few years. I'm leaving my beloved ServiceDesk behind...
View ArticleRe: Thanks for All the Help
Sorry to hear that you are leaving us Helen and thank you on behalf of the Service Desk community for all the great advice that you've passed on: you definitely don't get to Expert level for nothing! I...
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Re: Thanks for All the Help
Aw, bye Helen! Good luck for the future and I hope we come across each other again sometime
View ArticleRe: bypass a maintenance window - vulscan - patch manager
I found out that the maintenance window for a device is set by the default agent setting and is not overridden by selecting a different Distribution and Patch setting. To scan and avoid a maintenance...
View ArticleRe: why does software show up in "packages" instead of "add remove programs"...
Landesk inventory under add remove programs shows every entry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall(Windows control panel shows the same entry BUT only if the "DisplayName" key...
View ArticleRe: ERROR: This Request has changed status, and the action you selected is no...
Within your Incident workflow, you are going to need the "Attach Request" or "Create Request" as an optional action as well. https://community.landesk.com/support/docs/DOC-15449
View ArticleRe: client has initiated asynchronous policy execution
As long as we know, LD96-CP_BASE-2014-0912 does not fix the issue. It is not stated in the patch notes that it does so we are still trying to confirm or infirm this statement.
View ArticleRe: Cannot move tasks into Team folders
We are experiencing the same problem with 9.6 as well. Found that you have to put it in a folder first and then move it to the team.
View ArticleRe: Cannot move tasks into Team folders
I have noticed this will always fail on my remote console. But if I RDP into my core server and use the console there, it seems to work without issues.
View ArticleIn HTML5 remote control, backspace brings you back to previous page in IE
Since our upgrade to v9.6, I have been trying to migrate my support staff into using HTML5 remote control instead of the legacy remote. One of the biggest complaints I've received is that when used in...
View ArticleHow to get the ECN (Export Control Number) of the SSH Emulator?
Hi there, I'm working to move our devices configuration from telnet to SSH. When downloading the SSH Emulator, I have to agree to some export rules. I've been in touch with our legal departement, as to...
View ArticleRe: Cannot move tasks into Team folders
Hi, this is a bug in 9.6, it was reproduceable by LANDESK Support and is commited as defect (I was told by support). You can copy and paste the task on an additional console as a workaround, that works...
View ArticleCISCO ISE?
I know that LANDesk used to have a CISCO NAC plug-in that allowed it to sandbox non-compliant computers. We are talking to our CISCO guy about using CISCO ISE to do network posturing (NAC) but the new...
View ArticleTesting new core (side by side upgrade from 9.0 to 9.6) -- Agent Upgrade?
Hello, Currently have a 9.0 enviornment and we're upgrading to 9.6. I've got the new core activated on a new server, and want to test some agent deployments. I've done some reading and see that the...
View ArticleRe: Cannot move tasks into Team folders
Thanks for the info Christian. Copy and Paste on my Win remote console works sporadically for me, so I have just been going to the server directly when I need to move things around.
View ArticleHow to display linked reports in new window
We are creating a security scorecard report, and we are including links to queries so people can drill down and see their problem machines. Currently, when you click the link, it opens in the same...
View ArticleRe: Testing new core (side by side upgrade from 9.0 to 9.6) -- Agent Upgrade?
to me an agent reinstall means pushing any agent install to a machine that currently has an agent. I prefer self contained agent pushes which sends the full agent install at a device in a exe and has...
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