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Re: Create a report of Patch Install Failures

Jheyde, I want all of the information listed on the "history" tab shown above, but I am mostly wanting the "Computer", "patch name", "Action", and "details" field for each patch where "succeeded"...

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Setting up agents to use the CSA upon first install

Hi, Does anyone have a document/instructions on how to set up the Mac and PC agents to be able to use the CSA as soon as the agent is installed? This is for LANDesk 9.6, by the way. I keep finding...

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Virus alert on client sp1 9.6

Anybody else seeing this while trying to download the client for 9.6 sp1.?? 

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Re: With 3rd Party Query

Aha if something has been with 3rd party several times you will see this, like having several notes. if you want to show just the latest with third party then you will either need to collect that...

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Re: Can Analyst use Fuse instead of Web Desk?

I have, but there are a number of restrictions in fuse you need to be aware of.  A short list is given here Crowd source what works in FUSE? I suspect the list of restrictions will reduce as time goes...

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Re: Create a report of Patch Install Failures

Here is an article I found: Patch Compliance report using custom groups I dont use custom groups but here is my query for failed patches if that helps a little:

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Re: Anyone use the new branding options in 9.6?

I was wondering the same thing, for some reason I was trying to patch 3 servers and 2 worked fine but the 3rd one all the jobs went into the portal.  I'd like to get rid of them from being listed.

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Remote Management Console not working after 9.6 SP1 upgrade.

I am receiving the following error on remote console machines (windows 7 x64). I am able to login via the core server. I have rebooted both the core server and the DB server. This is the error I...

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Re: Dynamic Window to populate Category Description in Incident Description...

Yes - I considered that, but then if they start typing details, then change the category, it won't show what I need them to see.  The separate display box looks ok for now, but thanks for the suggestion!

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Re: Crowd source what works in FUSE?

DMS, I'm sure you've also noticed that having pretty reporting templates in WebDesk don't translate so well into Fuse.  And if you've been clever and added hyperlinks into Add Note etc to make it very...

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Re: Remote Management Console not working after 9.6 SP1 upgrade.

Have you updated your remote console with SP1 as well?

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Re: Setting up agents to use the CSA upon first install

Have you take a look on this document?

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Re: Can Analyst use Fuse instead of Web Desk?

When they login, they get present with the same Dashboard as Self Service. We have create a new Shortcut Group called “Support Lite” and when the click on this group it opens the dashboard which I...

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Re: Can Analyst use Fuse instead of Web Desk?

Thanks Darren.. That's really useful and like the approach. DMS is right, there are some things that will start to help further in 7.8 and I suspect 7.8.1 and 2 will continue to add to the...

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copy Config Item name to Printer attribute on window

On my Incident window, I have a Config Item selection where the analyst can select the CI Type & then the CI device name (title) I have a separate action set to send information related to printers...

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Re: After the installation of a Powershell package the powershell execution...

Hi, I had an answer from Landesk support. It seems to be a known issu solved in LDMS 9.6 SP1.I waiting for an answer about a compatible patch for LDMS 9.5 SP1 Regards.

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Uninstall Visual Studio 2013

HI Friends, Can some help me with the batch script or shell script to uninstall visual studio 2013. Thanks

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Re: Some Problems with Landesk and Remote Control

Hello I would like to comment this issue was resolved applying the last SP for landesk 9.5 Thanks to all

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Re: How to remove rights using the batch script

Also if you use this script:@ECHO ONREM Adding a local groupnet localgroup Administrators dinesh /deletesdclient.exe /msg=RemoveUser_ERRORLEVEL_is_%ERRORLEVEL%EXIT /B %ERRORLEVEL% The sdclient message...

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Re: Uninstall Visual Studio 2013

Some people have gotten it to work by running the vs_professional.exe  /Uninstall /Force twice but others havent been so successful. Also the other components might not uninstall completely (SQL, .net,...

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