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Re: Is there a way to make an action instance function like a note?
Ideally I want the forms to be slightly different. When we open a new Problem, you see how in my screen shots when you open it there will be "Description", "ETA", "BusinessOwnerRef",...
View ArticleRe: LANDesk Patches fail
Thank you! Found the log file. I'm assuming the best means to interpret the failures (Almost all are "SwbemObjectSet: Access denied") is to open a ticket with support?
View ArticleRe: Under the Incident tree the Escalation Points are not ascending, how...
I don't think you can in the tree view, but if you add a query to the window, you can sort then that way. I'd also look at using webdesk because then you can set up a default query for a business...
View ArticleRe: Using Query string as Database Value?
You cannot use a query in a variable. All variables do is substitute the database value pointed to in place of the variable. It is that simple.
View ArticleRe: Using Query string as Database Value?
The problem is that the DB value you are looking for is a one to many relationship in the database. The computer has lots of files so you cannot use them in a variable. You can only use DB values that...
View ArticleRe: Custom Definitions not working
jwood8, Change type from 'Repairing this issue requires downloading a patch' to 'This issue can be repaired without downloading a patch' -- this setting is generally only used to download the patch...
View ArticleRe: Is there a way to make an action instance function like a note?
I just noticed something. I created the UpdateProblem Collection by dragging the business object into the Problem Business Object and it asked me if I wanted to create a collection. This looks...
View ArticleError when trying to add note
I am trying to add a note in change management but am getting an error. The problem is that the field that it says in mandatory is not even on the window. Below is the error.
View ArticleRe: Is there a way to make an action instance function like a note?
Oh I just realized, the collection was created under the UpdateProblem Business Object! That must be why it is gray, I added the wrong one. Heading home now but I will try to work this out tomorrow and...
View ArticleRe: Error when trying to add note
I think you will need to change your design then. Either make the attribute non database mandatory or put it on the window so it can be entered
View ArticleRe: Error when trying to add note
The problem is the field is that it is supposed to be a check box (I thought those had to be mandatory).
View ArticleRe: Error when trying to add note
If you want it to appear as a checkbox in webdesk, then yes it needs to be mandatory, otherwise it appears as a drop down list. But it can also have a default value in object designer of (say) false
View ArticleRe: Supress vulscan.exe at Agent Install
This is what I use:cmd.exe /c "Taskkill /IM Vulscan.exe /f"
View ArticleRe: Trying to create a package to install Firefox 37.0.1 silently.....Fails....
I have never used it but this might be a tool to customize the settings; http://mike.kaply.com/cck2/
View ArticleDTS Rule to look at status of a service
I am creating a Calculate data rule that will create a new field called Encrypted. It looks to see if the Bitlocker or PGP service exists and if the status is running. However I am not sure if this...
View ArticleRe: Trying to create a package to install Firefox 37.0.1 silently.....Fails....
More info about Firefox's autoconfig; Deploying Firefox in an enterprise environment - Mozilla | MDN
View ArticleRe: Trying to create a package to install Firefox 37.0.1 silently.....Fails....
I'll check it out. Thanks alot!
View ArticleRe: Problem imaging HP ZBook 15 & 17 via PXE Booting
Ayele, Were you ever able to resolve this? Ayele
View ArticleDo you have a Data Dictionary for Assets
I am looking at creating custom reports outside of the LANDesk application using Crystal and or or query tools. In order to do this effectively I need a data dictionary but cannot find one anywhere....
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