Re: Notes under an Incident: txt or html format
I'd look at using the Object Designer to change the subtype of the description attributes on the notes object to be HTML. You can then use Windows Designer to enable the HTML editor for that attribute...
View ArticleRe: LDSD 7.7.1 Web Desk Limiting characters/Truncate Query Results(not Tab...
I worked and spoke with Support:At the moment, certain filters and configurations for Queries are not available within the Web Desk. If you create a Query from within the WebDesk and the feature you...
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Re: LDSD 7.7.1 Web Desk Useless Print Icon Help
A member of our team has come up with this and we are considering putting it into our production environment. If an Analyst clicks the Printer Icon, this pop-up comes up:thanks,Mike
View ArticleRe: Where did the PC Connection B@B go in 9.6
We removed a few of the B2Bs because we ran into issues with them. Several of them relied on our customers manually running reports or requesting a certain report from a salesperson. Our customers...
View ArticleRe: Reports from ERP have stopped working or working slower.
You might want to open a case with support. I did notice the specific report you are using as an example is one that will return a very large amount of data and depending on how many nodes are in your...
View ArticleRe: Reports from ERP have stopped working or working slower.
Hello DaveE, Thanks for the reply. This one which i'm using as an example is the most important for one of our executives. As i said before it stopped working just like that. Other reports are...
View ArticleRe: Auto login Wavelink Web Browser 7.0.159
Hi, Thanks for your reply. Can you help me to create the script for "Auto Login" or send me an example ?
View Articleit does not have to be binocular or remote control 5 devices.
in the LDMS console it does not have to be binocular or remote control 5 devices. I reinstalled the client several times. still the same problem.
View Articlethere is no binocular and no remote control on all devices in the view all...
for informationConsole : LDMS 9.5 SP2 in the remote console on Windows Seven x64 there is no binocular and no remote control on all devices in the view all devices.
View Articlethere is no binocular and no remote control on all devices in the view all...
For information:Console LDMS : 9.5 SP2 in the remote console on Windows Seven x64 there is no binocular and no remote control on all devices in the view all devices.
View ArticleRe: there is no binocular and no remote control on all devices in the view...
- Moved to Console space Hi, There might be a few reasons for this. - Do you run the Console 'As administrator'?- Can you ping the devices?- Can you open http://<devicename>:9595- Are there any...
View ArticleCategory navigation with keyboard in Web Access 7.7.2 - interface issue
Hi This is probably more of an enhancement request (or some really easy points) When clicking a drop down category in web access you can't type the first few characters of the selection that you want...
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Re: Category navigation with keyboard in Web Access 7.7.2 - interface issue
Just seen this on the enhancement requests Change Category field behavior in Web desk to allow to type in choice
View ArticleRe: The 'msdaora' provider is not registered on the local machine - after...
Hi Frank Wils, thank you for the fast response, but where we have to configure this Provider? We can't find this option. Best regardsFlorian Moraru
View ArticleWhat is the best known method for creating an Incident from a Problem?
Good Morning, I've been asked to set-up a way of creating an Incident from an existing Problem, then automatically linking the incident created to that Problem. Has anyone already done this and if so,...
View ArticleRe: there is no binocular and no remote control on all devices in the view...
Hi, If you have a proxy configured under IE on the computer where the console is installed, try to add the client's subnet as an exception and refresh the network view.
View ArticleRe: One special client fails to contact Core Server
Hi there Hervé,I would start from this very good troubleshooting article: 10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated or Missing Scans Can you have a look at it and...
View ArticleRe: Lenovo driver updates
Hi there David,Driver updates shouldn't be any different than the patch management process, so if you're new to that, I would start from this very clear document about how to troubleshoot the process:...
View ArticleRe: Error (400) Bad Request when adding additional files that have a "&" in path
Either use UNC as the package source or pre-compress the source files and extract them on the target client before installing from there. Mark McGinnMarXtar Ltd/MarXtar...
View ArticleRe: Preferred Server not being used when deploying images using provisioning...
Hi there,Are you running WinPE 32 or 64 bit?Also, do you have any patch installed post-SP2? I would start making sure you have the latest component patch available from here: LDMS 9.5 Sustaining Patch...
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