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Re: Filter "Add Configuration Item" in Change

Thank you so much Terry, The Attribute Filter Selectors is just what I was looking for, have been able to find the CI contains filter which should allow a contains search. Unfortunately at the moment...

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Re: New Distribution Task Help

Thank you for the replies. Our Core server is at 9.50.3.1 with Service Pack 2. The devices we are trying to send the textbooks to are already distributed to students. Is there a guide that I can refer...

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Re: New Distribution Task Help

There are a few things here: https://community.landesk.com/support/search.jspa?q=targeted+multicasting&type=documentThese might help you get to grips with it. Mark McGinnMarXtar Ltd/MarXtar...

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Re: Mac's are reporting Device Name as something different from Computer Name

On Macs, the Computer Name will display as whatever DNS resolves to.  The Inventory agent (/Library/Application\ Support/LANDesk/bin/ldiscan) reports Computer Name from the Mac's HostName parameter,...

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Re: LDMS 9.6 - Capture Image Failed Error 80001803H The action failed. return:-1

Here is also my log info:

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Unauthorized: Access is denied due to invalid credentials when trying web API

Hi all, I'm trying out web api access from an ASP.NET web app (C#). Using a REST client I can get a response for an incident, but when I try from my app I'm getting an access denied error due to...

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Re: How to create a report of a scheduled task

I get this error when I run the query. The task name is "Migrate to LDCSA Connection - Remote Automotive" and I have remove the AppsSuite line as it does not pertain to what I am searching for. Msg...

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Migrate to a new server

I want to migrate my LANDesk to a new server.  I Plan to Build a Windows Server 2012 R2 server to migrate everything to.  Has anyone done this?  Is there a way to migrate the database and have the...

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I selected rich incident as default in incident mang. and it show up fine in...

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Re: New Distribution Task Help

Thanks for the links Mark. These devices are wireless. I have heard that multicast does not work so well on wireless. Is that true? If I have to use unicast provisioning, how many do you recommend...

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Cannot move tasks into Team folders

We just upgraded to v9.6 from 9.5 SP1 this week.  After the upgrade I checked for all the RBA settings, and they appear to be migrated without issues.  Everything looks like just how I left it. Today I...

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Re: Cannot move tasks into Team folders

We have the same problem, I believe it is a bug.  We were able to do copy/paste, OR put it in a folder and move the whole folder. 

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Re: Migrate to a new server

What version of LANDesk Service Desk are you planning on using? Why a single server for everything?Is this for a production environment and have you considered looking at the LANDesk Service Desk...

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Re: I selected rich incident as default in incident mang. and it show up fine...

I can't see what the rest of the issue is in your title as it is cut off.  However, I will assume you cant see the form you want in Webdesk.  In the Windows Manager, you need to click the form you want...

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Re: How to get information related to PC usage?

Thanks for the info MarkWill discuss with customer about it. Regards

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Re: Provisioning action handlers blank and lose assigned distribution packages

I had this happen to me recently also with 9.5.  we have a couple of patches in place on the server - a Base patch & HP ElitePad... there was an issue with one of the scheduled task groups being...

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Re: LDMS 9.6 - Capture Image Failed Error 80001803H The action failed. return:-1

Getting the same issue as well with a customer site.  I am about to run the same in a test environment similar setup see how it goes.  Much appreciated if anyone can shed some light on this.  My...

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Re: update process from Email

Email updates are processed as notes at the moment so intercept the "Add Note" action in the process and you can workaround to add functionality.  For example  Where the condition "Latest Note...."...

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Re: landesk9.5 设备发现问题

I attempted to translate this and here is what it said " After an unmanaged device search after, if there is no change to the device is not managed successfully implementing agency, and the related...

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Re: Anyone having an issue with patch 2817430 (Office 2013 SP1)?

Can you send me your case number? From the sound of it we need to update the detection logic.

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