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Re: New to LanDesk

Welcome! I've moved your post over to the Systems and Security area.  You may also find some of the links on this page helpful to you: Management Suite New Customers Best wishesKaren

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Re: Patching and Licensing Question

Thanks guys.....that was it.....I'm back up and running now.   Side note.......just having the base level of support this issue was sort of a pain to resolve.  Support desk wouldn't touch the issue...

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Re: Change IP address of establshed LD Management Gateway

Maybe i misunderstood the initial question. You can setup the second CSA with the new ip, then if you are on 9.6 add both CSA's to the agent setting. Next time vulscan runs on the clients outside they...

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Re: Model in Inventory Is Blank in Several Computers

Interesting. I have that same model in my inventory here on a 9.5 no SP server. I do have model data showing.  LANDesk pulls this SMBois data from WMI.

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Avalanche Network Profile "Failed to add the new Fusion profile." / "Failed...

When I initially setup my MC9090 CE 5.0 Scanner I used a registry file to load the network settings. I am now trying to use Avalanche Network Profiles. The problem I am having is that I keep getting...

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Re: Global settings Reboot

The msi switches used should be /q or /qn or /qb and some still need the /norestart. but if you are using Software Distribution you can set these in the Install/Uninstall Options. The agent "Never...

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[Question] Automatically Place Patches In Necessary Groups

Is there a way to automate the process of putting patches into appropriate groups that match a certain criteria?  For instance, I have a group of 5 servers that I want to have their patches placed into...

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Re: [Question] Automatically Place Patches In Necessary Groups

Does the "Definition group setting..." in Patch and Compliance not what you are looking for?

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Re: Filtering Categories or lists

It can be done.  The way I would approach it is to have a series of tick boxes against each category that says who should see each entry.  Then write a series of filters against the category object...

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Re: Android/iOS Client

What's confusing is this video talks about a client for both http://youtu.be/Nswb73MdC-s

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Re: New to LanDesk

We are running the latest version. 9.6 SP1.

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Re: [Question] Automatically Place Patches In Necessary Groups

No, and I've honestly found 0 use for that setting at this time (besides purging old/replaced definitions).  Basically, I need it to see a scope of computers and move that scope's missing definitions...

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Re: Creating a reoccurring WOL task.

What I finally did was write my own WOL engine (Skynet's Reveille ). I blogged about it here: .Net Discoveries : November 2010 - Posts . I took and modified this project so that the actual engine ran...

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Error connecting to inventory database.

Hi all   This is what i get when i try to point existing 9.5 SP3 installation to the new (SQL 2012) database server. I tried a number of username/password configurations but its not working all the...

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Import Agent From Client to Core

Hi  We recently lost our core server to a major failure. We created a new server. LDMS 9.6 has been installed on the server. Is there any way to import the agents from various clients? I am trying to...

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Re: calculation help - set boolean with calculation?

I'll  need to look at this further to try and find a way to set these initially and still allow us to change the values as needed without resetting when the form reloads . Thanks guys!

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Re: Unable to deploy software via Cloud Service Appliance

2 things: Distribution packages via the CSA need to be policy based and the packages need to be located on an http share on the core server.  Is this how you have it set up?

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reconfigure fuse for a different server address

I configured my fuse login initially for my test server to verify the interface works. I now want to switch to my production server, but I don't see any way to change the fuse configuration. I checked...

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Re: How can I prevent an analyst from resolving a ticket without it being...

Thanks for the suggestions Jamie!  What I ended up doing was create a condition checking for the CurrentAssignedAnalyst != Null, then routed any assignments after "In Progress" status to an "Add...

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Query %75 escalation point

Id like to query a %75 escalation point and show all In Progress incidents that have hit this. Does anyone have this setup already? It was easy for %100 as the 'is breach' attribute is flagged for...

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