Re: Creating a CI via Process
Hi Adam, maybe you should have a look at the new ITAM Content Pack introduced with 7.7.2.https://community.landesk.com/support/docs/DOC-32057 RegardsFabian
View ArticleIf I Select Audience as END USER, I want to limit Type of Article 1. End User...
Hi, I have taken up to reference list box.1. Audience which has values IT and END USER2.Article Type has 11 values. So I want to limit the values to be listed in Article Type list box based on...
View ArticleRe: Creating a CI via Process
Hi Fabian, Unfortunately we are stuck with 7.7.0 for at least the next 12 months...
View ArticleRe: Creating a CI via Process
You don't need to upgrade for this Content Pack.Everything is described and can be build in older versions too. RegardsFabian
View ArticleRe: Creating a CI via Process
Hi Adam & Fabian, The part of the content pack that describes creating CIs will work on 7.7.0 however there are other parts that rely on the web services from process feature we added in 7.7.1 so...
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How can i change HII Proxy Location?
Hi,i'm new to this community and to landesk so welcome everybody. Skip intro if you have not much time Short intro: We're starting to use LD in our company and it's my pleasure to get it working. So...
View ArticleRe: 7.7.2 IE8 security zone issue mixed content
Hi Gareth, Is it possible to log this with your support provider? ThanksCalvin
View ArticleRe: Display survey results on the dashboard
Did this progress or go anywhere? Just tried in 7.7.1 and I'm seeing the same behaviour mentioned in the original post? Thanks, Alasdair
View ArticleRe: Hot standby configuration
Hi Jacek, We don't have any specific recommendations on how to set up a separate fail over server, however I can tell you that Service Desk wont work if you just copy the files over; you would need to...
View ArticleLDMS 9.6 release?
Hey All,I was expecting 9.6 to be released last friday? Does anyone else have better info on when it's coming out?
View ArticleRe: LDMS 9.6 release?
The help page is already up: http://help.landesk.com/docs/help/zh_TW/LDMS/9.6/default.htm
View ArticleRe: Display survey results on the dashboard
You could also use calculations to turn a number into text.
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Help required - LANDesk CSA Version information
Hi All, We have replaced our CSA device recently. From the given CSA version information, I unable to identify the exact version CSA(4.2 or 4.3 ?). Could please read the below given information...
View ArticleDetach child incident as an auto action
Hi, I was asked to check if it is possible to create "Duplicate Incident" action. All seems ok, - I can use "create child" to create new incident, then I'd like to detach child from parent to have...
View ArticleRe: SAML Token SmartVUE
It's up to date. I think this goes back to installing over remote desktop and not running a mstsc /admin beforehand. I have a feeling some things weren't installed in IIS. I have removed and...
View ArticleRe: Incident or Request Creation Date as placeholder in an automatic reminder...
Support raised a new problem to be fixed in the future. If somebody want's this to be fixed to you can ask for the Problem ID 5960 RegardsFabian
View ArticleRe: LDMS 9.6 release?
We're waiting desperately too. Our Agent is messing up one after another in our company and we need to roll them out again. We hoped to do this with the new 9.6 Agent, so we don't need to do 2 rollouts...
View ArticleRe: LDMS 9.6 release?
I hope you aren't planning to upgrade and rollout to everybody immediately following release! This is a significant change both architecturally (64 bit server now) and functionally. Agent design really...
View ArticleRe: Preferred Server and HII Drivers
We don't use Preferred Server for software distribution. No I do not have the FQDN in the preferred server setup only the server name without the domain name attached.Yes I have a UNC path set up and...
View ArticleRe: Preferred Server and HII Drivers
This is weird. When running the Hii with the uncpath checked the proxyhost log only refers to a http:// path and never a uncpath, it has continuous lines with 401 error and 206 error in the...
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