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Re: Windows updates turned off after sysprep

Tanner, I tried adding the key suggested in the link, but no luck.  One thing I noticed once while generalizing the image was that it would briefly flash that updates had been turned off before it shut...

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Re: Helpdesk Manager needs ability to create Queries

I did as you advised and still the same problem. For now, I made him Systems Administrator just so he could create queries. It is not a good practice on my side and I still need help how to fix the...

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Re: Multiple Self Service Requests Running Against the Same Window with...

Nice

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Re: Helpdesk Manager needs ability to create Queries

Don't worry Martyn gets paid to do support and if you have a support contract you should indeed interrupt him.  This community forum run in part by willing volunteers who sometimes have real jobs to do...

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Re: LANDesk (LDSD 7.7.2) integration with Sharepoint 2010

Other than the article LD published on making this work, I doubt you will find anything else more formal. You could ask your LD account manager to issue some sort of statement I guess, but that...

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Re: Helpdesk Manager needs ability to create Queries

  And I am so grateful to you and everyone in the Community who are always there willing to help me. From the time since I was assigned to take care of our Service Desk, I found out that Community...

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Re: I have a request to update the manager information of a user.

Thanks for your response This issue I am having problems is in the second or manager mapping.  If I used AD as the source and user as the destination, I receive the message that I need a primary key on...

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Re: LANDesk (LDSD 7.7.2) integration with Sharepoint 2010

If you don't have a support contract at all, then your best bet would be to put a comment on that article asking for what you need.

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Re: Create Incident from User window

The user object isn't a lifecycle-able object, so I don't think you are going to be able to do this.  Is there a particular reason they cannot just log the incident in the usual way?

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Re: unable to save query result date order in webdesk

If they are using Console then a new query with those modifications needs to be created. If they are using webdesk then they may be able to right hand click in a shortcut group use the action save...

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Re: LANDesk Patch and Compliance missing patches?

Steve,LANDESK handles patching in a different way than Microsoft does. Microsoft typically only looks at  registry keys to detect if a patch has been installed. We have a dedicated team that takes the...

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Re: Create an incremental serial number on new collections

Interesting that isn't it. I suspect there is something magically hard coded about SN.  Maybe someone in support can comment.  The closest I've got is to create a int32 with persistence type of create...

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Re: LANDesk Patch and Compliance missing patches?

Thank you.   We are planning on verifying the findings using our internal Nessus scans.   My challenge is I now have an audit department that is questioning our ability to fully scan to policy.   Your...

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Re: Create an incremental serial number on new collections

Hello there.  Does this calculation do what you wanted?How do I create a counter or id on my collection object?

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Re: LANDesk (LDSD 7.7.2) integration with Sharepoint 2010

Hisyam you do have a support contract so could've called the support team: http://www.landesk.com/support/contact/#apac.  There was a problem when you were accessing the portal because we didn't...

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Re: Anyone use a VM to maintain their Windows 7 image?

Another option is to use pnputil.exe to inject the NIC drivers into the base image's Windows PnP store so that the drivers will be there when PnP runs during sysprep.  Syntax is:  pnputil.exe -a...

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Re: Replies from Request notifications are not adding a note to the request?...

This worked perfectly, thank you!

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How do I undelete a reference list item? script?

I deleted serveral countries from a reference list because the were duplicates.  For example, New Zealand and NewZealand.  All user records were pointing to New Zealand so I was able to delete...

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Re: Piloting 9.6 and having trouble with Console login NOT on the server

Marxtar, It was the firewall.  I feel so dumb!  But it is now up and working. Thanks!

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Re: creation d'une requete de liste de poste depuis excell (landesk 9 SP3) ?

For greater visibility moved discussion to LANDESK Systems and Security

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