Re: 3 VM's think they are the same machine in LANDesk
I use Device Name, Serial Number, and Service Tag. This was due to some servers having multiple NICs and causing issues. Here is the LANDesk help support doc: Explanation of how to use the "Devices"...
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Re: various authorisation query for self service
THere is a way to show all records assigned to all groups a user is a member of.See the following discussion:All Incidents (Requests and IPC) for All My GroupsGrab the zip file "All Requests and IPC...
View ArticleRe: Deleting old imported data prior to new import
Except for the fact that it is possibly linked to other tables and now you will break the links with a SQL Delete statement. I really doubt that LANDesk would recommend this method.
View Articlecan I get a copy of AvaCfgCE version 5.3-05 package
can I get a copy of AvaCfgCE version 5.3-05 package?
View ArticleRe: Error when Analysts log service requests via Email
Amy, you posted three different events which seem to be for different actions... Can you list the specific process in question, along with the mapping details, and the user and role membership that is...
View ArticleRe: Deleting old imported data prior to new import
That is a good point. @LANDESKSUPPORT do you have a definitive answer on this please?
View ArticleIs there a way to increase the size of the floating desktop icon?
Our security department is asking us to either increase the size of the floating desktop icon seen during remote control or show a pop-up notification to tell the user the session has ended. Anyone...
View ArticleRe: can I get a copy of AvaCfgCE version 5.3-05 package
This download is available from the Avalanche enabler section of the Wavelink site from here: http://www.wavelink.com/Download-Avalanche-Enablers-Software That specific package can be downloaded...
View ArticleRe: Cant see a device in all devices
This is the important part of the document: Before making any changes to the database, always create a full backup. To increase this run the following command in a new SQL query: alter table...
View ArticleRe: Duplicate devices showing - Attributes are identical yet aren't deleted
Change your column set down to just device name and see what happens.
View ArticleRe: can I get a copy of AvaCfgCE version 5.3-05 package
Thanks. Forgive the new-user confusion. Jim
View ArticleRe: Duplicate devices showing - Attributes are identical yet aren't deleted
Thanks Jon, I am a little disgusted at myself for this discussion thread....
View ArticleRe: Duplicate devices showing - Attributes are identical yet aren't deleted
Do you have it to Restore Old Device IDs? Also in the Advanced do you have the check box set to Reject Duplicate Identies?
View ArticleRe: Categorising software distribution.
Casper, So one of the limitations of bundles/groups is that it does not support alias/forking. So for the distribution package if you use the dame distribution package in multiple bundles, this creates...
View ArticleDownloading patch files for Mac vulnerability and update definitions
Hi everyone, We are running LANDesk 9.5 SP2. We are new to patching Mac machines but we want to start utilizing the product to do our Mac patching. However, I have noticed that many patches have to be...
View ArticleRe: Is there a way to increase the size of the floating desktop icon?
The remote control icon size can not be increased, and there is no "stop" notification other than the floating icon being removed. If the issue is that you want to raise the comfort level of the user...
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Re: HP Thin Client - Provisioning - WES 7 - Sysprep Error Message
IMAGEW.EXE captures all partitioned space which will be deployed when you image a computer. Command line switches for IMAGEW.EXE can be found in the following PDF:...
View ArticleRe: how to import data more than once per day
This is the way we have done it in the past. Create an import for each time you would like to trigger and set it to import at that time of the day. Whatever you do, I would advise to keep anything you...
View Articleerror when trying patch and compliance scan now of any client
Landesk 9.5 SP2 where core was just upgraded from LD 9.0SP2. Whenever I try and scan a client with Patch and Compliance Scan Now... from the management console, I get this error:unable to load dll...
View ArticleRe: error when trying patch and compliance scan now of any client
Raise a case with support, they can supply you with a patch to resolve this
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