Certificate Errors
After installing Service Desk 7.7.1, there is now a "Landesk Software ServiceDesk STS" certificate that is bound to https: port 443. When I access our portal (using https:),...
View ArticleRe: Motorola MC9090G, CE5.0 OS: 1.35.0000 Persistance TE Configuration
Thanks jmdermodyTheMC9090GCE 5.0isthe partition"Application" which is persistent, as you indicate. Telnetis in\ Application\TEandTEinthe"Config", where arethese5 files,among otherfolder is located....
View ArticleRe: Certificate Errors
This doesn't sound like a Service Desk issue but rather your server needs a security certificate. Either you don't have one or it's not installed correctly. If you have a server or security team, one...
View ArticleRe: Certificate Errors
We had purchased a wildcard certificate and I was planning on using this new certificate; however, with our upgrade to 7.7.1 it installed a certificate from Landesk, it is called Landesk Software...
View ArticleRe: windows couldnot process unattend answer file [c:\unattend.xml].error...
I had fought with this issue for quite some time. It would always vary which line it would fail on and whenever I looked at the failing unattend, there would be nothing after that line, just...
View ArticleRe: windows couldnot process unattend answer file [c:\unattend.xml].error...
landesk doesnt have good support like SCCM AND ZENWORKS HAVE AND IT GIVES HARD TIME .....WE ARE TRYING TO GET RID OF LANDESK
View ArticleClik here to view.
Provisioning from locked templates
I have been playing around with using locked templates to fire up provisioning on computes to keep the "all public templates" folder free from all the locked templates that are created when...
View Article'Write Once' won't allow writes to a checkbox after window is saved
Hi community, I am trying to design attributes on a window that can be written to once, regardless of whether it's the first time that window is being opened, or if it's being opened after the ticket...
View ArticleWhat are the SQL specs?
I have gone from 48 users a year ago to about 120 and expect to be at 150 soon. Many of these users are not high volume/usage types but still, I have been seeing a noticeable difference. We do weekly...
View ArticleRe: Error when Analysts log incidnet via Email
All, I am receiving the same errors when attempting to log a service request via email. This only happens if the user is an analyst in the system. Does anyone know if this defect has been resolved and...
View ArticleRe: ASK for make Landesk Management Agent Services Cannot be stoped
Check this thread: user removing agent from system Mark McGinnMarXtar Ltd/MarXtar Corporationhttp://landesk.marxtar.co.ukLANDesk Expert Solution Provider Update - New v2.3 Adds Process Monitoring &...
View ArticleRe: Limit number of decimal places
If nothing else use a calculation and format the number as a string the way you want it and then show that string. Doing it this way you have complete control.
View ArticleRe: how to import data more than once per day
It's much easier to see what is going on with multiple imports vs using a trigger. Support or anyone else can't see and would never think to look for a trigger. We try to avoid them at all costs....
View ArticleRe: Certificate Errors
Sorry, I am no expert on this and it's been ages since I have done it myself. I believe that you do want to bind your wildcard cert to SSL and no it should not hurt. I have had issues with Firefox...
View ArticleRe: Cant see a device in all devices
Error comitting on table SERVICES: DATA PROVIDER OR OTHER SERVICE RETURNED AN E_FAIL STATUS. Increased column size might be necessary
View ArticleRe: How to export provisioning template from 9.0 SP3?
You Right Click and Edit the template. Choose XML from the list on the left and use the Export button in the bottom right.
View ArticleRe: I need to add some custom special key sequences for Remote Control. Is...
Are you referring to HTML or Classic remote control?
View ArticleRe: Cannot load template during provisioning?
Are you sure there are no historical Provisioning tasks still active for that machine or machines... First thing to check. You cannot run two provisioning tasks against the same machine the second...
View ArticleRe: 'Write Once' won't allow writes to a checkbox after window is saved
Using "Write Once" on a check box is actually saving a "False" value on save so it is writing to this once and will not be able to edit after save. You may consider presenting an action tied to a...
View ArticleSurvey URL
Hi, does anyone knows what is the (Default) Survey URL for "Full Incident" in LDSD 7.7.1?I can find it. Thank You in advance
View Article